Terms & Conditions
99SCENTS.COM TERMS AND CONDITIONS
Welcome to www.99scents.com, the online platform owned and operated by 99Scents Limited. These Terms and Conditions outline the rules and regulations for the use of our Website.
By accessing and using www.99scents.com, you signify your agreement to comply with and be bound by these Terms and Conditions. Please read them carefully. If you do not agree to these terms, please refrain from using our Website.
These Terms and Conditions govern your use of our e-commerce platform, including the purchase of our perfumes. Additionally, this document addresses our commitment to General Data Protection Regulation (GDPR) compliance when processing personal data, particularly relevant for users in the United Kingdom.
We strive to provide a seamless and secure online shopping experience, and your understanding and adherence to these terms play a crucial role in achieving that goal. If you have any questions or concerns, please contact us at support@99scents.com.
1. ACCEPTANCE OF TERMS
By accessing and using www.99scents.com (the "Website"), owned by 99Scents Limited ("the Company"), you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please do not use the Website.
2. GENERAL
a. Eligibility: You must be at least 18 years old to use this Website. By using the Website, you represent that you are at least 18 years old.
b. Account Information: You agree to provide accurate and complete information when creating an account on the Website. It is your responsibility to maintain the confidentiality of your account information.
c. Updates to Terms: The Company reserves the right to update and modify these Terms and Conditions at any time without notice. Continued use of the Website after such changes constitutes acceptance of the updated Terms.
3. PRODUCT INFORMATION
a. Accuracy: The Company strives to provide accurate and up-to-date information regarding its products. However, it does not guarantee the accuracy, completeness, or reliability of any product descriptions, images, or other content.
b. Availability: Product availability on the Website is subject to change without notice. The Company reserves the right to discontinue any product at any time.
4. ORDERING AND PRICING
a. Order Acceptance: Your order is an offer to purchase, and the Company reserves the right to accept or reject any order.
b. Pricing: All prices on the Website are in british sterling and are subject to change without notice. The Company is not responsible for pricing errors.
5. SHIPPING AND DELIVERY
a. Shipping Times: Shipping times are estimates and may vary. The Company is not responsible for delays beyond its control.
b. Shipping Charges: Shipping charges are calculated at the time of purchase and are non-refundable.
c. Fair Usage Policy: Tester pack (5 x 3ml) offers are subject to a fair usage policy and are limited to one per household address to a maximum quantity of 1 tester pack per person. Orders received which exceed 1 unit per scent will be updated to 1 unit per scent.
6. RETURNS AND REFUNDS
a. Return Policy: The Company's return policy is available on the Website. It outlines the conditions under which products can be returned within 60 days of purchase.
b. Refunds: Refunds are processed in accordance with the Company's refund policy.
7. INTELLECTUAL PROPERTY
a. Trademarks and Copyrights: All trademarks, trade names, logos, and copyrights on the Website are the property of the Company. Unauthorized use is strictly prohibited.
b. User Content: By submitting content to the Website, you grant the Company a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, publish, and distribute the content.
8. LIMITATION OF LIABILITY
The Company is not liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Website.
9. GOVERNING LAW
These Terms and Conditions are governed by the laws of the United Kingdom.
10. CONTACT INFORMATION
If you have any questions or concerns about these Terms and Conditions, please contact us at support@99scents.com
11. GDPR COMPLIANCE
a. Data Collection and Processing: The Company is committed to protecting the privacy of its users. Personal data collected through the Website will be processed in accordance with the General Data Protection Regulation (GDPR).
b. Data Controller: 99Scents Limited is the data controller responsible for the processing of personal data collected on the Website.
c. Lawful Basis for Processing: The Company will only process personal data when there is a lawful basis to do so, such as the necessity of processing for the performance of a contract or compliance with legal obligations.
d. Purpose of Data Processing: Personal data is collected for the purpose of fulfilling orders, providing customer support, and improving the user experience on the Website.
e. Data Subject Rights: Users have the right to access, rectify, or erase their personal data, as well as the right to restrict or object to the processing of their data. Requests to exercise these rights can be submitted to [contact email].
f. Data Security: The Company employs appropriate security measures to protect personal data from unauthorized access, disclosure, alteration, and destruction.
g. Data Transfer: Personal data may be transferred to and processed in countries outside the European Economic Area (EEA). The Company will ensure that any such transfers comply with applicable data protection laws.
h. Data Retention: The Company will retain personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.
i. Cookies and Similar Technologies: The Website uses cookies and similar technologies to enhance user experience. Users can manage cookie preferences through their browser settings.
j. Marketing Communications: Users may opt out of receiving marketing communications from the Company by following the instructions provided in such communications.
k. Complaints: Users have the right to lodge a complaint with a supervisory authority if they believe that the processing of their personal data infringes GDPR.
12. GOVERNING LAW (GDPR)
a. These GDPR provisions are governed by the laws of the United Kingdom.
b. The Information Commissioner's Office (ICO) in the UK is the relevant supervisory authority for data protection matters. Contact information for the ICO can be found at the ICO website.
c. For more information regarding your privacy and data, check out our Privacy Policy.
Last Updated: 18/01/2024
If you have any questions or concerns regarding the GDPR provisions, please contact us directly at support@99scents.com.